About Us
About Us
Based in the Wiltshire market town of Melksham, we are well-known throughout the immediate and wider community, with a strong local presence and reputation for friendliness and professionalism.
Committed to providing an approachable, personal service, customers find us helpful and genuine, keen to find the most appropriate insurance cover at the right price, with all covers underwritten by carefully selected UK insurers.
On 1st February 2020, we were acquired by Melville Burbage Insurance Services, a highly renowned firm of independent insurance brokers based in Newbury, giving us access to an even greater range of specialisation and capabilities, especially within the fields of construction, technology & life science and social welfare.
Thanks to Melville Burbage, we now have even greater buying power, enabling us to secure the widest cover at a highly competitive price, whilst still retaining our identity, location and staff, ensuring we continue to provide customers with the local, friendly service they have come to expect over the years.
As ever, we like to think of ourselves as the friendly face of insurance and will always go the extra mile to ensure total customer satisfaction. Whether you require business or personal insurance cover, our expert team is here to help, providing support and guidance whenever you need it.
Our Team
Emma hugely enjoys her role of Insurance Advisor and has worked at Melksham Insurance Brokers since August 2015. Her duties include making sure renewals are out on time, arranging quotations and generally ensuring everything runs smoothly and efficiently. Having previously worked in a Call Centre, she finds working at Melksham much friendlier and particularly appreciates the face-to-face contact with clients. Emma describes herself as personable, organised and able to deal with people on all levels, ensuring she provides an exceptional level of personal service. Out of work, Emma enjoys horse riding and socialising with friends.
Layla has worked for Melksham Insurance Brokers since November 2016, having worked within the brokering sector for some twelve years. She particularly enjoys working at Melksham as she finds it busy and friendly, with customers continually calling in to discuss their insurance requirements. As an Office Manager, her responsibilities involve looking after the day-to-day requirements of clients, which includes handling renewals, quotations, new business and general administration. Whether working face to face, or via email, post or telephone, she enjoys all aspects of the job and works hard to ensure clients are always happy. When not working, Layla likes running, socialising, looks after her young daughter and taking family holidays.
We have been providing insurance solutions for commercial and personal clients since 1965.
We place the needs of our clients as top priority, taking pride in providing the highest levels of customer service.
We pride ourselves on the level of personal service which extends to our dedicated claims service.