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Due to continued growth, we are looking at recruiting two candidates for our busy shop front office in Melksham.

Permanent full-time
Monday to Friday, 9am – 5pm, alternative Saturdays 9am – 12pm.
Salary Negotiable depending on experience
20 days annual leave, plus BH

***We are looking for an experienced Personal Lines candidate, to provide a first class service and support to our Personal Lines clients, dealing with Motor / Breakdown / Household & Travel Insurance.

***We are also looking for an experience Commercial Lines candidate, to provide a first class service and support to our Commercial Lines clients, this is an all-round role, requiring the successful candidate to handle small to medium sized general commercial business (property, liability, packages, construction, motor trade, fleets etc.)

Duties and responsibilities:

  • Service of existing accounts with retention of renewals to achieve company targets in accordance with Company procedures and regulatory requirements.
  • Issued levels of personal authority and responsibility recorded in this job file will apply.
  • Deliver personal and team sales targets
  • Identify and convert sales and cross sales opportunities
  • Provide quotations and ensure conversion of new business and create system records
  • Provide professional and accurate customer service
  • Ensure that all system records are up to date and accurate following all client contact.
  • Check all insurance documentation is correct
  • Manage the departmental diary system
  • Resolve queries and issues raised with all customers
  • Capture data accurately
  • The role will also ensure conversion of new business, service of existing accounts and retention of renewals

The ideal candidates will;

  • Already be working in a similar role, ideally working for another local broker or at least minimum 2 years experience
  • Someone who is proactive, customer focused people who can spot opportunities and act in the moment.
  • Experience of SSP Pure Access is desirable.
  • CERT CII preferred but not essential

Job Type: Full-time

Salary: £18,000.00 to £23,000.00 /year